" Mum is known by name by all staff, at whatever level, that she comes into contact with. [...] She has taken on a new glow since living in the home as her daily needs are taken care of with love and compassion. As for her family, our relief is palpable in that we no longer have to worry about her medication, eating, washing, clothing and socialising. The home not only cares for Mum but us too. "

S F (Daughter in Law of Resident)

" The staff who work at Riverwell Beck are all amazing. They have patience, kindness and respect and nothing is too much trouble. They look after my Mum,[...] with gentleness and understanding and I know that she is safe and cared for all the time - knowledge that allows me to relax. I really could not ask for more from the staff at the home [...] and am grateful to them for all that they do. "

Jane T (Daughter of Resident)

" Riverwell Beck has been a revelation. [...] It is light and airy, impeccably clean with pleasant, individual bedrooms, comfortable communal sitting rooms and dining rooms. The food is very good but the best thing of all is the staff. All are efficient, friendly, always ready to explain and help. My husband has been here for a year now. He has dementia and continues to deteriorate. My only consolation in my grief is the knowledge he is being cared for as well as is humanly possible. "

Mary G (Wife of Resident)