Holly Lodge Residential Care Home | Residential & Respite Care Home County Durham

Highly Trained Staff

Specialist Dementia Care

5* Food Hygiene

Tailored Care Plans

A Place To Socialise

Strong Community Links

Hair & Nail Salon

Cinema/TV Room

Dining Rooms

Landscaped Garden

Bespoke Interiors

Ally Cares Acoustic Monitoring

Electronic Care Planning

Wi-Fi Throughout

Digital Estate Management

Temperature Entry Screening For Infection Control

Holly Lodge is situated on the outskirts of Shildon, in a peaceful residential area it is a modern 41 bed facility, purpose-built care home offering residential and residential dementia care.

Holly lodge is a friendly welcoming home, with comfortable lounge areas enclosed gardens and cosy en- suite bedrooms, which provide a warm place for our residents to rest and relax.

Our absolute priority is to ensure that every resident receives the very highest standards of care. To do this we ensure that our care is focused on each individual, because each person needs are different, in terms of medical physical emotional and even social aspects.

We recognise that the transition into a care setting can be an emotional time for both residents and their family. Our relationship with every resident, their family and friends are integral to ensuring a seamless transition enabling residents to continue important routines, hobbies and interests with discreet and sensitive support that retains dignity and wellbeing.

Daily Life

By focusing on our residents likes and dislikes, we can plan enjoyable and stimulating activities. For example; residents who used to enjoy dancing are taken to entertaining dance shows, or a former chef enjoys a trip to a restaurant. We ensure that each activity is designed to actively engage our residents – to ensure an active involvement in a favourite pastime.

Additionally, at Holly Lodge, we work with our residents to create a life story, by recording key aspects of the past. This information greatly benefits people living with dementia by enabling our caring staff to understand our residents personality, feelings, loved ones, experiences and future aspirations.

Dining

Holly Lodge has light and airy dinning rooms with separate kitchens, where our catering team lead by Tracey and Joanne prepare all meals. Our residents are served three, delicious and nutritious meals a day, alongside mid-morning and afternoon tea. The latter often includes Tracey’s famous, homemade cheese scones! We understand the nutritional needs of the elderly and create meals that offer resident-centric calorific and nutritional content. We consider the dining experience to be a fundamental part of every resident’s care plan – from both a nutritional, experiential and social perspective.

Testimonials

The home is excellently run from the carers up to the management. Everyone involved in the home is polite and friendly and nothing is a bother to them. Would recommend this care home to anyone.

Nancy T (Granddaughter of Resident)

My husband recently had a one week respite break at Holly Lodge. As a family, naturally we had reservations and concerns about his stay, However we were very soon put at east thanks to the lovely warm welcome and the care, understanding and consideration from the manager and every member of the wonderful team at Holly Lodge. We felt my husbands needs were met with dignity and compassion and he was safe and happy during his stay. Holly Lodge will be our first choice for any further respite breaks. Thank you all.

Gillian H (Wife of Resident)

The Senior Carer always always shows true kindness, compassion and genuine affection in her day-to-day care and support to Mam - she even took Mam to the local shop in her wheelchair whilst on her lunch break, this shows that she really really does care and demonstrates that she always goes the extra mile. Thank you so much for all that you do, words cannot express how grateful we are to you for really caring for Mam, what will we do when you shortly start your maternity leave.

Karen T (Daughter of Resident)

Meet the manager

Dawn Heppell-Marshall

I'm Dawn and I bring over 30 years of experience in health and social care to my role here. My career has taken me from frontline NHS care right through to leading large, complex services - and what has never changed throughout is my belief that exceptional care starts with truly knowing the people you're looking after. I've spent the past decade and more in registered management, leading teams of all sizes and supporting homes through improvement and growth. I know from experience how much a well-led home can transform a resident's day-to-day life, and that's what drives me every morning. At Mariposa, I'm committed to building a home where residents feel safe, valued and genuinely at home - and where families feel completely confident in the care their loved ones receive. My door is always open, so please do come and say hello.

Get in touch

Dementia & Elderly Care in County Durham

Daily Life

Dining

Meet the manager

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Where to find us

Holly Lodge