Elderly Care at Holly Lodge
At Holly Lodge in Shildon, County Durham we know that later life should be lived with comfort, dignity and enjoyment. Our care home offers a safe and welcoming space where older adults are able to relax, socialise and receive the personalised support they need. With a CQC rating of ‘Outstanding’ for care, Holly Lodge is a place where elderly care goes beyond the essentials, creating a home-from-home environment that celebrates each resident’s individuality.
What is Elderly Care?
Elderly care is designed to support older adults who may need help with daily living, companionship or managing health needs. It can range from minimal assistance with everyday tasks to more comprehensive support.
At Holly Lodge, elderly care means providing not only practical help, but also opportunities for social engagement, emotional wellbeing and a fulfilling lifestyle. We believe that elderly care means striking the right balance between independence and reassurance, so that every resident can feel secure and valued at all times.
If you would like to learn more about our approach to elderly care here at Holly Lodge, contact our team today on 01388 779265 or by completing our enquiry form.
Our Approach to Elderly Care at Holly Lodge
At Holly Lodge, our approach to elderly care focuses on comfort, community and high-quality support. Residents enjoy a warm and homely setting with well-kept facilities and inviting decor that makes life feel pleasant and stress-free.
Home manager Caroline Bisset and Deputy Manager Shaun Stott ensure that we have a team of dedicated care professionals who can provide bespoke, 24-hour support. Our personalised care means that every individual is seen as part of our Holly Lodge family. We take the time to get to know each resident’s preferences, routines and stories to ensure that their support feels natural rather than clinical.
As well as personal assistance, comfortable rooms and homely surroundings, we also provide a wide range of activities, events and local outings to help residents stay engaged, active and connected.
Our staff are compassionate and experienced, working together to deliver care that is both professional and kind-hearted. It is our sense of community that sets us apart, as readily residents are not just looked after, but truly cared for.
How to Find Us
Conveniently located in the heart of Shildon, Holly Lodge is easy to reach for family and friends visiting their loved ones. Directions and full details can be found on the contact page of our website. Our address is:
Office address
Maddison Street, Shildon, County Durham, DL4 1NX
Get in Touch
If you are exploring elderly care options in County Durham, then Holly Lodge is here to welcome you. Feel free to give us a call and arrange a chat with one of our friendly team members who can provide more information or organise a visit to the home.
Who is Elderly Care for?
Elderly care at Holly Lodge is suited to older adults who may no longer feel confident living alone or simply wish to be part of a vibrant community where support is always available if they need it.
Whether someone requires help with everyday activities, wishes to enjoy more companionship, or needs structured care, Holly Lodge provides a safe and reassuring environment tailored to their own specific needs.
Holly Lodge’s Elderly Care Specialists
Our reputation for excellence rests on the passion and professionalism of our incredible team. Every staff member receives ongoing training to ensure they provide the very best of elderly care, always delivered with kindness, respect and patience. With an emphasis on personalised support, our staff take the time to understand each resident’s preferences and routines to ensure that their care is truly individual.
This commitment to detail, combined with our ‘Outstanding’ CQC rating, sets Holly Lodge apart as a trusted and respected choice for elderly care in County Durham.
Meet the Manager
Dawn Heppell-Marshall
We are proud to have Dawn Heppell-Marshall as Home Manager at Holly Lodge Care Home, bringing over 30 years of experience in health and social care to her role. Dawn is passionate about delivering exceptional, person-centred care and believes it begins with truly knowing each resident as an individual. At Holly Lodge, Dawn is committed to creating a well-led, supportive home where residents feel valued, safe and able to enjoy each day to the fullest.
Speak with us
Holly Lodge offers a welcoming and supportive environment where older adults can enjoy life to the fullest. If you are considering elderly care for yourself or a loved one, then contact us today to speak with our team and arrange a visit, as we would love to show you around.